Services

 
 
 

#Free_Mall_WiFi

Free mall Wi-Fi is available in the mall. Customers need to select #Free_Mall_Wifi and proceed to fill their details as well as verify their email address in order to have 
un-limited usage. 

ATMs and Cash Deposit Machines

Emirates NBD- Branch
Also Available are CDM and ATM- Card payment machines, cash withdrawal, mini statement, Cheque book request, balance enquiry, top up Salik account, -Bill payment
(DU, Etisalat, DEWA, FEWA -Cash payments only, RTA Fines). Located at Level 1, Between Jungle Juice and Al Mamlakah Al Zahabiya nearest Entrance is A and B

Invest Bank – Branch
ATM is available at the branch entrance, customer service and tellers to assist with over the counter transactions 
Location: Level 1, nearest parking E. 

Baby Changing Rooms

Baby changing rooms are available in all Male and Female washrooms except washrooms located opposite Carrefour, inside the Food Court and inside the prayer room. 

Baby feeding room

It is only available in Gate A Level 3 besides the Male washroom. 

Baby Strollers

Level 1 Entrance G (4 strollers) ; Level 1 Entrance E (4 strollers)

Car Wash Services

The service is available for all types of vehicles, charges are 18 AED. Mode of payment is Cash only. Car wash attendants are available in all parking areas

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Currency Exchange Services

Al Ansari Exchange:
Foreign Currency Exchange & Money Transfer to all banks across all countries, Cash Express, Cash pick up on counter of many banks for remittances, including Western Union services. National bonds available

Customer Service

There are 2 Mall customer service desk which are in Level 2 Entrance J at the Main Entrance and Level 2 Entrance C in front of Lefties Shop. 

Dedicated Taxi drop off and Pickup Areas

Designated Taxi Pick-up/Drop Off Area is available during mall operating hours, Stationed Mall Security Staff is allocated to assist whenever there is a queue. The Taxi stand Location is Gate A level 1

Digital Charity Donation Machine

Red Crescent Charity donation machines are available in Entrance A Level 3, Entrance B Level 1, and C Level 1. Card Payments only. Donations accepted For Orphans, Charity and Humanitarian cases.

Electric Vehicles Charging Stations

Electric charging stations are available in all mall parking levels namely Level 1, Level 2 and Level 3.  

First Aid

Services offered include first aid assistance for minor cuts and injuries with certified first aiders from the security and management team. First Aid office is located in Level 1 Entrance C or E besides A&H store.

Government Employees Privileges

Mall Gift Card

With City Centre GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however.

Mall Shuttle Bus

Hotel shuttle bus for pick and drop off from selected hotels is available for tourists in Sharjah emirates.  

Mobile Power Bank

Mobile Power Banks service is available at the Mall Customer Service Desk only. Power bank service is a complimentary service; however, AED 500 cash or customer's valid National ID or driver's license is required as deposit along with their mobile number. 

Prayer rooms for Men and Women

Prayer rooms are available for Men and Women. Also available is Ablution area, Shoe rack and benches. Friday Juma and Taraweeh Prayer is available. Located in Level 3 Entrance B or C besides OC home.

Security Office (Lost & Found Office)

Services offered include handling lost and found customer items, handling lost children, assisting customers search for their parking locations (Park Assist), assistance with car battery jump start. The security office is located in Level 2 Entrance C besides Al Jaber Optical. 

Special parking for Family Pregnant and Electric

Parking is free for all customers with designated parking slots available for pregnant women, families/SUV and electric vehicles. Traffic marshals are available to guide customers accordingly during the mall operating hours.

Valet Parking

Valet Service is available at the Main Entrance, options are either VIP or Standard, offered by Val trans Parking Services:

Wheelchairs

Complimentary wheelchair service is available for People of Determination or other customers who requires it at all the mall entrances. Wheelchairs are subject to availability, and it is on a first come first serve basis.